Privacy Policy

Last Updated: June 2024 | Protecting your privacy is our priority

1. Information We Collect

Treasure Pilates Studio collects various types of information to provide and improve our services:

Personal Information:

  • Full name and contact details (email, phone number, address)
  • Payment information for class bookings and memberships
  • Emergency contact information

Health & Fitness Data:

  • Health history and current conditions
  • Fitness goals and progress tracking
  • Injury history and limitations

Technical Data:

  • IP address and browser information
  • Cookies and usage data (see Section 4)
  • Device information for mobile access

2. How We Use Your Information

We use collected data to:

  • Provide and personalize our Pilates and therapy services
  • Process payments and manage your account
  • Communicate about schedule changes, promotions, and studio updates
  • Ensure safe and appropriate exercise modifications based on your health
  • Improve our website and services through analytics
  • Comply with legal obligations and protect against liability

3. Data Protection & Security

We implement industry-standard security measures including:

  • SSL encryption for all online transactions
  • Secure storage of paper records in locked cabinets
  • Limited staff access to personal information
  • Regular system security audits

Your data is never sold to third parties. We only share information when:

  • Required by law or legal process
  • Necessary to protect vital interests (medical emergencies)
  • You give explicit consent for specific sharing

4. Cookies & Tracking Technologies

Our website uses:

  • Essential Cookies: Necessary for site functionality
  • Performance Cookies: Help us understand visitor behavior
  • Marketing Cookies: Used for relevant advertising (opt-out available)

You can control cookies through your browser settings, though this may affect website functionality.

5. Third-Party Services

We use trusted third-party services that may process your data:

  • Payment processors (Stripe, PayPal)
  • Scheduling software (Mindbody, Glofox, or similar)
  • Email marketing platforms (Mailchimp or similar)

These providers have their own privacy policies, and we recommend reviewing them.

6. Your Rights & Choices

You have the right to:

  • Request access to your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Lodge complaints with data protection authorities

To exercise these rights, please contact us at privacy@treasurepilatesstudio.com.

7. Policy Updates

We may update this policy periodically. Significant changes will be:

  • Posted on our website with clear update dates
  • Communicated via email when appropriate

Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact Information

For privacy-related inquiries or requests:

Data Protection Officer:
Treasure Pilates Studio
Email: privacy@treasurepilatesstudio.com
Phone: +91 9211969544
Address: 38, Ashoka Avenue, Sainik Farms, New Delhi - 110062

We aim to respond to all inquiries within 7 business days.