1. Information We Collect
Treasure Pilates Studio collects various types of information to provide and improve our services:
Personal Information:
- Full name and contact details (email, phone number, address)
- Payment information for class bookings and memberships
- Emergency contact information
Health & Fitness Data:
- Health history and current conditions
- Fitness goals and progress tracking
- Injury history and limitations
Technical Data:
- IP address and browser information
- Cookies and usage data (see Section 4)
- Device information for mobile access
2. How We Use Your Information
We use collected data to:
- Provide and personalize our Pilates and therapy services
- Process payments and manage your account
- Communicate about schedule changes, promotions, and studio updates
- Ensure safe and appropriate exercise modifications based on your health
- Improve our website and services through analytics
- Comply with legal obligations and protect against liability
3. Data Protection & Security
We implement industry-standard security measures including:
- SSL encryption for all online transactions
- Secure storage of paper records in locked cabinets
- Limited staff access to personal information
- Regular system security audits
Your data is never sold to third parties. We only share information when:
- Required by law or legal process
- Necessary to protect vital interests (medical emergencies)
- You give explicit consent for specific sharing
4. Cookies & Tracking Technologies
Our website uses:
- Essential Cookies: Necessary for site functionality
- Performance Cookies: Help us understand visitor behavior
- Marketing Cookies: Used for relevant advertising (opt-out available)
You can control cookies through your browser settings, though this may affect website functionality.
5. Third-Party Services
We use trusted third-party services that may process your data:
- Payment processors (Stripe, PayPal)
- Scheduling software (Mindbody, Glofox, or similar)
- Email marketing platforms (Mailchimp or similar)
These providers have their own privacy policies, and we recommend reviewing them.
6. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to certain processing activities
- Withdraw consent where applicable
- Lodge complaints with data protection authorities
To exercise these rights, please contact us at privacy@treasurepilatesstudio.com.
7. Policy Updates
We may update this policy periodically. Significant changes will be:
- Posted on our website with clear update dates
- Communicated via email when appropriate
Continued use of our services after changes constitutes acceptance of the updated policy.
8. Contact Information
For privacy-related inquiries or requests:
Data Protection Officer:
Treasure Pilates Studio
Email: privacy@treasurepilatesstudio.com
Phone: +91 9211969544
Address: 38, Ashoka Avenue, Sainik Farms, New Delhi - 110062
We aim to respond to all inquiries within 7 business days.